When my son went in, it was before 9/11. All this wasn’t going on. Back then it was almost like he had an everyday job. There wasn’t this heightened sense….like I had to do something. That changed.
Denise is an Air Force Mom and USO volunteer at Raleigh-Durham International Airport. With all the love in her heart, she helps troops and families. She helped me too when what I saw at the USO that day drove me to tears.
He grew up right before my eyes
I asked Denise to tell me a little about her son.
We were together on 9/11 in London. He was there on leave. His friends met us and we were deciding where to go next. Maybe Buckingham Palace…they were just kids being tourists. We sat down at a restaurant and when the waiter heard our accents he mentioned a plane hit the tower. We assumed it was an accident. The TV was on. When the second plane hit, we knew.
I looked at my son and right before my eyes, he changed from my baby to that Airman, that highly trained person. You don’t see your child as that person. Before my eyes, he grew into a man 10 feet tall and strong and very protective. The phones started ringing like crazy and they had to get back to base. The media were waiting when we got off the train near the base. They wanted to talk to Americans. He walked in front of me to protect me, got me to my hotel and said, ‘Mom I’ll see you later.”
I look at these troops and think, this is another woman’s child. So I treat them like my own. I say, “you tell your mom there was a mom here who made you fill up your pockets with sandwiches and snacks and took care of you.”
I tell my son I put something in the bank for him to withdraw when he needs it. Because when my son is somewhere in the world, maybe at a USO, I hope that there’ll be a mom there with a smile or sandwich or whatever he needs at that moment. Someone to give him the same kind of love that I give to those that I meet here.
Three of many
I asked about some of the people she’s met. Here are three of many.
1.The young wife who was travelling overseas with pets. She had all kinds of crates that didn’t meet airline standards and was crying because if she missed the flight, she might not see her husband before he left for training.
What I did was reassure her that she was part of a big family. If she couldn’t get to him in time, someone would be there to meet her…another wife, another soldier …someone would be there for her. You’re part of a big family now. No matter what branch. No matter where.
2. Around the holidays, the USO is very busy. A soldier Denise was talking to was amazed that they all volunteered to be there, at how much they were doing and that they were open 24/7.
Finally I asked him, didn’t you volunteer for the Army? He looked me in my eyes, and said, ‘yes I did.’ I said, me volunteering here is my way of thanking you and those that serve with you.
3. A family of six came through. The mom was pregnant and had a toddler in a stroller. Just the mom and toddler were headed to Phoenix to visit her sick mother.
We fed them and made them comfortable. Then I said, “let’s get you juice boxes and some snacks for the flight.” The mom started crying. She said she only had $5. That’s all she had in her wallet and there was a layover too. When we heard that, we really packed it in. Gave her all she could take.
The gold star
The were a few other people at the USO the day I spoke with Denise. The women at the table behind me looked exhausted. I assumed they had some terrible travel delays. Nearby was a volunteer named Julie. We started chatting. “I’m a Gold Star Mother, do you know what that means?” My heart dropped. I knew it meant her son or daughter died while serving this country. Julie said she was there to help the family behind me. To help them get through the airport and whatever else they needed as they “brought him home.” My heart dropped even further.
A few minutes later it was time for me to catch my flight. I had made small talk earlier with one of the women behind me. Now that I knew what this family was going through, I didn’t want to just leave. I wanted to tell them how very sorry I was for their loss. I got as far as “I’m so…” before I choked up and started to cry. Trembling, I couldn’t get the words out. Their eyes filled with tears and they nodded. I nodded back and walked away, afraid I was going to just lose it. I felt Denise’s hand on my shoulder. I had to keep walking. When I got home, there was an email from Denise.
Just wanted to check in with you…I know how you feel. My first two shifts at the USO involved families receiving the body of their loved ones KIA. It leaves a mark deep within. As volunteers we fill many roles, by far comforting a family in this situation is the most challenging…I’m here if you need to talk.
I asked Denise what was the one thing she wished everyone knew.
When they look into the face of our service people, that they would just remember, that’s somebody child or husband or wife. That every day they sacrifice something, a big portion of their lives…time with their family… so you can be free to do the things you want.
I wish they could remember this about our service people. And to just give them the respect and support and love that they deserve.
© Gina left the mall, 2013